Reservations should be made in writing and will be confirmed in writing.
Full pre-payment of total services booked is required no later than two weeks prior to your arrival date. Payment can be made either by credit card or by bank deposit.
All cancellations and/or amendments must be made in writing. Cancellations and/or amendments will attract the following charges (this will include amendments, which cancel any room nights or group private functions reserved).
Cancellation Policy
100% cancellation charge for total services reserved if cancelled 6 or fewer days in advance; (this includes all “no-shows” - non arrivals without written cancellation). 75% cancellation charge for total services reserved if cancelled between 7 and 14 days prior to arrival. 50% cancellation charge as outlined above if cancelled between 15 and 21 days prior to arrival. 25% cancellation charge as outlined above if cancelled between 22 and 30 days prior to arrival. 0% cancellation charge if cancelled 31 or more days prior to arrival.