Highlands Hotel is situated at the foot of the Imperani mountain with a beautiful view of the Maluti mountains of Lesotho, which is covered with snow during the winter months. A most scenic area. The Caledon river divides Ficksburg in South Africa from the mountainous Lesotho.

Ficksburg, known for it's annual Cherry festival and in the hub of cherry land, is on the Highlands Route R26. The hotel is located opposite the historic sandstone town hall, declared a national museum. There are various other interesting sandstone buildings (national monuments) in the area. The hotel's information centre, with its trained tour guide, furnish particulars about the Lesotho Highlands Water Project of which there is one of the few permanent exhibitions in South Africa. There is also information about the Pierneef's Friezes right around the inside of a local school hall; The White Mischief (a floating cigar bar) carrying 20 passengers; scenery and game drives by quad bikes; flights over Lesotho and Katse Dam, Ox wagon drives and much more!

The hotel offers 38 en-suite rooms including family connecting rooms. M-Net, telephones, fans, heaters and electric blankets are available in all the rooms, apart from the backpackers rooms.